Troubleshoot the Siteminder Agent for Sharepoint

Introduction

Siteminder Web Agent for Sharepoint is a quite complicated product to implement.

You will face many issues while installing it for the first time or even after. So it’s important to manage all the tools to debug and troubleshoot all the issues you will face.

The Agent For Sharepoint has many different products bundled together so you will have many places to take a look in order to find the black sheep.

Enable / Disable logs

Affwebservices logs

Edit $AGENTHOME/Tomcat/webapps/affwebservices/WEB-INF/classes/LoggerConfig.properties
Change the value of :
TracingOn to Y
LoggingOn to Y

Claims web services log

Edit $AGENTHOME/Tomcat/webapps/ClaimsWS/WEB-INF/classes/LoggerConfig.properties
Change the value of :
TracingOn to Y
LoggingOn to Y

Apache HTTP Server logs

Open $AGENTHOME/httpd/conf/httpd.conf
Change value of :
JkLogLevel to debug
LogLevel to debug

Tomcat logs

Open $AGENTHOME/proxy-engine/conf/server.conf and change the value of :
loglevel to 4
After all of these modifications, please restart Agent For Sharepoint in order to make the changes effective.

Path of logs

Affwebservices logs

$AGENTHOME/proxy-engine/logs/federation.log (and its trace in the same directory)

Claims Web Service logs

$AGENTHOME/proxy-engine/logs/claimswebservice.log (and its trace in the same directory)

Apache HTTP Server logs

$AGENTHOME/httpd/logs/error_log

Tomcat logs

$AGENTHOME/proxy-engine/logs/server.log


Source : http://guireg.com/2012/11/01/troubleshoot-the-siteminder-agent-for-sharepoint/